Contact customer service
“Customer satisfaction” is our middle name. And entertainment is our game. DIRECTV has been rated #1 in customer satisfaction over Cable for 18 years running. Whether you’re looking to order your first DIRECTV package, need help setting up equipment or have a more complicated question, the DIRECTV customer service team is here to help. It only takes a few minutes to order. Call now to get started!
As compared to other major subscription TV cable providers. Claim based on 2001-2018 ACSI surveys of customers rating their own TV provider’s performance.
Know which team you’d like to speak to? Feel free to reach out to a DIRECTV representative or customer service using the phone numbers below.
| DIRECTV Customer Support | Technical Support | Order DIRECTV | 1-800-531-5000 | 1-800-288-2020 | 1-877-813-5577 |
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One call can get you two great services
DIRECTV + AT&T INTERNET
DIRECTV + Internet bundles help you save time on the services you need to connect your home. Add AT&T Internet to any DIRECTV package and enjoy the convenience of two great services at once. Check out DIRECTV packages and DIRECTV bundles to get the TV + Internet options you’re looking for.
DIRECTV FROM AT&T
It's easy to add AT&T Internet to your DIRECTV package wherever AT&T services are available. Just give us a call to ask about pricing and availability options in your area. Act now and get AT&T bundle special offers. When saving with DIRECTV and AT&T is this great, there's no reason to miss out on bundle deals – order now!
Professional Support for DIRECTV Customers
Available 7 Days a Week
Get answers to your DIRECTV questions and the technical support you need seven days a week. Whether you’re a new customer or have had DIRECTV for years, you can count on prompt, helpful service for general inquiries, technical issues, billing questions and more.
Customer Satisfaction You Can Count On
There’s a lot to love about DIRECTV. Perhaps that’s why DIRECTV is a continued leader in customer satisfaction. Order DIRECTV and join the millions of other satisfied customers.
How can we help you?
GET THE DIRECTV CUSTOMER SUPPORT YOU NEED, WHENEVER YOU WANT IT.
VISIT THE HELP CENTER
For a fast, easy fix, visit the DIRECTV Help Center. View FAQs, receive troubleshooting assistance and browse help information by category.
CHAT WITH US
Want more personalized help, or just don’t know where to find the best answer to your question? Try our online chat!
CALL A PROFESSIONAL
If you can’t find the answers you need in the DIRECTV Help Center, have a more complex question or just prefer to speak with a DIRECTV customer support specialist, give us a call at 1-800-531-5000.
VER EN ESPAÑOL
To view DIRECTV customer support information in Spanish, click here.
Quick links for quick fixes
To save you time, here are some commonly asked DIRECTV customer support questions and links to helpful resources.
- How can I pay my DIRECTV bill?
- What channels are included in each DIRECTV package?
- How do I reconnect my DIRECTV HD DVR to the internet?
- What should I do if I forgot my email/Access ID or password?
- If my question isn't listen here, where can I find help?
Call Customer Service
With great package options, on the go entertainment and exceptional customer care, DIRECTV takes your TV experience to a new level. Call now to order your directv package!
Where Rave Reviews Thrive
Order with confidence, knowing you’ll get fast, friendly, professional service the moment you pick up the phone. See for yourself.
Joseph, GA
"Been with Dish for 15 years. Wanted the same prices that a new customer gets! They said no, and I said, 'Goodbye Dish. Hello Directv!'"
Linda, SC
"Representative was knowledgeable, polite and answered all questions. Nice person!"
Treniece, TX
"Custom service was great! Very friendly, helpful, and super excited about the product she was selling, as well as being an employee. Anytime you're treated well as an employee it flows over and makes it even easier to promote whatever it is you're selling."
Lauren, AZ
"My customer service provider was very helpful and funny. She got me the best possible deal and was honest and knowledgeable!"
Jessica, WI
"Such a friendly and helpful guy!! Thanks for answering all our questions and helping us with prompt answers."
Terry, TN
"The representative gave us all of the options available and explained the process in great detail."