DIRECTV Customer Service & Support
DIRECTV is #1 in Customer Satisfaction Nationally for TV service in 2020
DIRECTV customer service can help you with all of your entertainment needs. Call for assistance while placing an order and make sure that you’re getting the best plan for you. If you have any questions about DIRECTV deals and packages, contact us for answers.
AT&T/DIRECTV received the highest score in the Nation in a tie in the J.D. Power 2020 U.S. Residential Television Service Provider Satisfaction Study of customers’ satisfaction with their current television provider. Visit jdpower.com/awards
Quick links for quick fixes
To save you time, here are some commonly asked DIRECTV customer support questions and links to helpful resources.
- DIRECTV payment help
- Forgot email/Access ID or password
- Reconnecting DIRECTV HD DVR to the Internet?
- List of channels in each DIRECTV package
New to DIRECTV
Need help ordering a DIRECTV package? Let us navigate your entertainment needs and help you choose the right plan.
Order DIRECTV
1-866-412-3256
Order Online
DIRECTV existing customers
For technical support or questions about billing, DIRECTV existing customers can call the phone numbers below for help.
Technical support:
1-800-288-2020
Customer service:
1-800-531-5000
Why choose DIRECTV?
Any way you crunch them, the numbers speak for themselves. DIRECTV is available in all 50 states with 99% signal reliability1 making it a reliable entertainment experience. Access 80,000+ shows and movies with DIRECTV On Demand.2
1 Based on Nationwide Study of representative cities.2 Requires subscription to DIRECTV’s top-tier PREMIER™ programming package. Other packages will have fewer shows and movies.
Take these steps to start watching DIRECTV with friends and family today:
Choose a DIRECTV package
DIRECTV puts you in control of your TV. Whether you want access to live sports or popular movies, you’ll find what you’re looking for with DIRECTV. Pick a package with your favorite channels and personalize your plan with NFL Sunday Ticket or other add-ons for the perfect TV experience. Start by browsing DIRECTV packages and see what’s best for you.
Purchase online or over the phone
DIRECTV makes it easy to place your order and manage your billing preferences online. Simply check your address and select a package before checkout. If you’d rather speak with a representative over the phone, call one of our customer service numbers to get the support you need in the ordering process.
Call now: 1-866-412-3256
New to DIRECTV and need support? Look no further
How do I order online
Ordering online is stress-free. Browse local sports and news channels in your area, choose the package for you and add any premium channels or sports additions all in our cart. You’ll even be able to stream online before installation.
Can I call and order
If you’re looking to order DIRECTV for the first time or have questions about our packages, give us a call. We’re here to help you with any of your customer service and support needs. Simply call the DIRECTV phone number below for assistance.
Call now: 1-877-813-5577
DIRECTV customer service for existing customers
Need assistance with your current DIRECTV plan? Give us a call for technical support, payment help or any other questions you may have. DIRECTV customer service phone numbers are available for your convenience. Or, review your account online and see commonly asked questions in the help center.
Call now: 1-800-531-5000
Take your DIRECTV package to the next level with AT&T Internet
Streamline your home and entertainment needs when you pair DIRECTV with AT&T Internet. Get faster speeds with 99% reliability* and connect multiple devices at once with an AT&T Internet plan.
Enjoy the customer support you deserve with the convenience of two great services at once. Upgrade today.
*Based on network availability.
How can we help you
GET THE DIRECTV CUSTOMER SUPPORT YOU NEED WHENEVER YOU WANT IT.
VISIT THE HELP CENTER
For a fast, easy fix, visit the DIRECTV Help Center. View FAQs, receive troubleshooting assistance and browse the categories to find what you need.
CHAT WITH US
Want more personalized help, or just don’t know where to find the best answer to your question? Try our online chat option in the corner of your screen!
CALL A PROFESSIONAL
If you can’t find the answers you need in the DIRECTV Help Center or just prefer to speak with a DIRECTV customer support specialist, give us a call at 1-800-531-5000.
VER EN ESPAÑOL
To view DIRECTV customer support information in Spanish click here!
Frequently asked questions
How do I contact DIRECTV customer support?
Get your questions answered with DIRECTV customer support by calling 1-800-531-5000.
Is there a DIRECTV help center?
Yes. See other frequently asked questions and find answers on our online help center.
What are the DIRECTV phone numbers?
Customer service: 1-800-531-5000
Technical support: 1-800-288-2020
Ordering DIRECTV: 1-866-412-3256
Where can I browse DIRECTV packages?
Browse DIRECTV packages here or check your address first to see what’s available where you live.
Is DIRECTV customer service available 24 hours a day?
Customer service is not available 24/7, but you can receive general support from 8 a.m. to 12 a.m. ET seven days a week.
How do I order DIRECTV?
Start by checking your availability. Then, choose the DIRECTV package for you and complete the billing process with ease in our online cart. Still need help or have questions about your order? Call 1-866-412-3256 for assistance and finalize your order over the phone.
